About Us
Fueling your fiber network growth with Salesforce CRM
We are domain experts in broadband fiber provider processes to generate and convert leads, establish turnkey quotes, optimize the pricing, provisioning and financial posting process. We preserve your business process. We shape your Salesforce.com and integrate tertiary applications to meet your goals. This includes:
1. Campaign planning, harvesting campaign targets and launching online and offline efforts to acquire more B2B and B2C customers
2. Efficient lead to opportunity conversion to help you see your total available market, your pipeline, your rep call and visit plans, your order and installation backlog
3. Helping you see renewals, upgrades, disconnects, downgrades across channel
4. Helping you manage pricing to local partners and for national carriers.
Projects include:
1. Developing automated processes to respond to carrier needs
2. Developing territory plans to drop mail, call or visit in the B2B and B2C segments
3. Helping your pricing team quickly process voluminous pricing needs from your business partners and members with automation and exception management
4. Automating renewals
5. Surfacing maps that show you targets, qualified leads, installs and disconnects on a map
Would you like a system assessment?
We can review your current Salesforce.com build and use. We can understand current system deficits. Would better integrations and automation meet your needs? Would more better design help marketing, sales, pricing and order delivery? We can do a current-to-desired state plan leveraging our decades of best practices. We can work with your Salesforce Administrators or be your Salesforce Administration team to run execution to plan.